Network protocols, RMM agents, and an extra tooling’s centralized platform are all used in remote IT management operations.

RMM agents are installed on endpoints and function as a mechanism for remote access and instruction to facilitate scripting, patching, and monitoring. To facilitate network discovery and "endpoint monitoring" in the absence of an RMM agent, network protocols such as SNMP are also utilized by remote management systems.

PSA software and Remote management tools then ties everything together with software capabilities like background and scripting tools, alerts, reports, and notifications to give MSPs the resources they require to service their clients from a centralized location.

Also Read: How to Backup Google Drive? and Restore it