Tools for remote monitoring and management, or RMM, are essential for IT professionals and provide a range of features to streamline and optimize the administration of IT... moreTools for remote monitoring and management, or RMM, are essential for IT professionals and provide a range of features to streamline and optimize the administration of IT infrastructure. These solutions offer a comprehensive method for keeping an eye on, securing, and ensuring seamless operations and prompt issue resolution for IT systems. Some of the common features of RMM tools and PSA software are as follows:
Remote Monitoring: RMM solutions continuously monitor network, system, and device performance. They keep an eye on parameters including storage space, network bandwidth, CPU and memory usage. Continuous surveillance aids in identifying potential problems before they worsen, enabling proactive maintenance and minimizing downtime.
Patch Management: Maintaining current software is essential for both security and efficiency. The process of deploying security patches and firmware updates across multiple devices is automated by RMM tools. With this feature, you can be sure that all systems are safe... less
The majority of RMM tools systems are used by managed service providers (MSPs). These professionals offer IT help to clients in various places, and they require a quick and... moreThe majority of RMM tools systems are used by managed service providers (MSPs). These professionals offer IT help to clients in various places, and they require a quick and dependable method of doing so without needing to physically visit clients to provide on-site support.
Workforces are becoming more and more distributed, but it's also becoming more typical to see internal IT departments using RMM products, which is notable because they combine several core IT responsibilities into a single solution.
Also Read: How to Check System Uptime on Windows less
When was the last time you signed into your remote monitoring and management software and took a quick look at the various accounts? How positive are you that everyone has a 2FA?... moreWhen was the last time you signed into your remote monitoring and management software and took a quick look at the various accounts? How positive are you that everyone has a 2FA? Is having them all even necessary?
Establish a periodic action to physically check the persons using your tools.
Do your staff members have access to a policy for logins? Does it get imposed? We need a ridiculously long, random, complicated password that is saved in a password organizer for systems like RMM.
Use SMS or voice calls for two-factor authentication? A fake phone ID is possible.
Check to see if 2FA is turned on for each of those accounts.
Consider the level of access granted to each account and apply the minimum privilege concept. Only those rights should be granted to people that are required for them to fulfill their obligations. Don't just assume it; verify it twice!
If the device allows it, check when each user last logged in and remove any records that are no longer in use.
Check your API and integration... less
